Our Service Concierge:
We Manage the Service & You Keep Charging.
Your Single Point of Contact for Charger Service.
Managing charger service should not become another full-time job. NCC’s Service Concierge gives you one knowledgeable partner to oversee the details, coordinate the right resources and keep every issue moving toward resolution.
From preventive maintenance and remote troubleshooting to warranty administration, repairs and manufacturer coordination, we manage the process from the first call through the final fix. No chasing multiple vendors. No confusing handoffs. No wondering who is accountable.
Because NCC supports multiple charging brands and hundreds of organizations nationwide, our team brings extensive real-world insight to every service request. We know what questions to ask, who to involve and how to pursue the fastest, safest and most effective path forward.
One call. One accountable partner. A better way to keep your chargers performing.
Downtime is Frustrating. Reliability is Everything.
Let’s be honest—nothing kills momentum faster than an EV charger flashing “Out of Service.” For drivers, it’s maddening. For fleets, it’s costly. For campuses and communities, it chips away at trust. That’s why National Car Charging built a service program designed to crush downtime before it starts.
Our team of experts are trained across every product in our portfolio and ready for anything—from warranty wrangling to the occasional case of vandalism to emergencies and preventative maintenance. We don’t just fix problems; we prevent them, minimize disruption, and keep your network humming.
And here’s the kicker: with 13,000+ charging ports installed across 48 states and more than a decade of hands-on experience, NCC knows how to keep chargers safe, reliable, and future-ready. Because uptime isn’t a “nice-to-have.” It’s everything.
Safe. Reliable. Charged. That’s service, NCC-style.
In Service That Powers Trust, NCC Leads the Way.
Nationwide Expertise – 14+ years, 13,000+ ports in 48 states.
Trusted Partner – Preferred provider on NASPO, E&I, and other cooperative contracts.
Certified Technicians – Trained across AC, DC, and multiple generations of hardware/software.
Flexible & Scalable – Whether it’s one station or an entire fleet, we tailor solutions to fit your needs.
Future-Ready – From parking lots to shuttle buses, we scale as you electrify more.
Keep your charging stations safe, reliable & always ready.
Call us today to build your customized service plan.
(866) 996-6387