Stay Powered Up with NCC Service!
Downtime is Frustrating. Reliability is Everything.
Let’s be honest—nothing kills momentum faster than an EV charger flashing “Out of Service.” For drivers, it’s maddening. For fleets, it’s costly. For campuses and communities, it chips away at trust. That’s why National Car Charging built a service program designed to crush downtime before it starts.
Our team of experts are trained across every product in our portfolio and ready for anything—from warranty wrangling to the occasional case of vandalism to emergencies and preventative maintenance. We don’t just fix problems; we prevent them, minimize disruption, and keep your network humming.
And here’s the kicker: with 12,000+ charging ports installed across 48 states and more than a decade of hands-on experience, NCC knows how to keep chargers safe, reliable, and future-ready. Because uptime isn’t a “nice-to-have.” It’s everything.
Safe. Reliable. Charged. That’s service, NCC-style.
O&M isn’t just about fixing what’s broken—it’s about preventing issues before they happen. Our model combines preventive maintenance, rapid response, and long-term reliability planning so you can focus on your mission, not on “Out of Service” signs.
Our O&M Approach.
Proactive care to maximize uptime & minimize costly repairs.
Scheduled inspections of hardware & software
Cleaning, testing, & firmware updates
Performance benchmarking & usage reporting
Visual documentation before & after each visit
Result: Fewer surprises, longer equipment life, and happier drivers.
Fast, reliable fixes when issues arise.
Brand certified techs
Inventory of high-use replacement parts
Seamless coordination with OEMs like ChargePoint, Kempower, & more
Clear estimates & communication with your service concierge
Result: Problems solved quickly, without finger-pointing.
Safety & speed when it matters most.
Response protocol for public safety issues
Prompt power-down, if needed
“Out of Service” bagging & lock to prevent tampering
Root-cause diagnostics & repair estimates in 48 hours
Result: Peace of mind knowing your stations—& your community—are protected.
From Warranty to Wrench—Handled by Your Service Concierge.
NCC’s Service Concierge takes the stress out of managing your charging network. No more waiting on hold with manufacturers or fighting through warranty red tape—we handle that for you. Your Concierge serves as a single point of contact, coordinating preventive maintenance, managing warranty claims directly with equipment providers, and driving quick resolutions. And because NCC works across multiple brands and hundreds of clients nationwide, we bring collective experience you won’t find anywhere else.
That means we not only know how to fix your issue—we know the best way to get it solved quickly, safely, and for the long haul.
In Service That Powers Trust, NCC Leads the Way.
Nationwide Expertise – 13+ years, 12,000+ ports in 48 states.
Trusted Partner – Preferred provider on NASPO, E&I, and other cooperative contracts.
Certified Technicians – Trained across AC, DC, and multiple generations of hardware/software.
Flexible & Scalable – Whether it’s one station or an entire fleet, we tailor solutions to fit your needs.
Future-Ready – From parking lots to shuttle buses, we scale as you electrify more.
Keep your charging stations safe, reliable, & always ready.
Call us today to build your customized service plan.
(866) 996-6387