Stay Powered Up with NCC Service!

Downtime is Frustrating. Reliability is Everything.

Electric car parked at a charging station in front of a building, with two charging cords plugged into a teal Hyundai Kona Electric.

Let’s be honest—nothing kills momentum faster than an EV charger flashing “Out of Service.” For drivers, it’s maddening. For fleets, it’s costly. For campuses and communities, it chips away at trust. That’s why National Car Charging built a service program designed to crush downtime before it starts.

Our team of experts are trained across every product in our portfolio and ready for anything—from warranty wrangling to the occasional case of vandalism to emergencies and preventative maintenance. We don’t just fix problems; we prevent them, minimize disruption, and keep your network humming.

And here’s the kicker: with 12,000+ charging ports installed across 48 states and more than a decade of hands-on experience, NCC knows how to keep chargers safe, reliable, and future-ready. Because uptime isn’t a “nice-to-have.” It’s everything.

Safe. Reliable. Charged. That’s service, NCC-style.

O&M isn’t just about fixing what’s broken—it’s about preventing issues before they happen. Our model combines preventive maintenance, rapid response, and long-term reliability planning so you can focus on your mission, not on “Out of Service” signs.

Our O&M Approach.

Text on a dark background reads "Preventative Maintenance" with "Preventative" in white and "Maintenance" in yellow, mounted on a wooden floor with a gradient spotlight effect.

Proactive care to maximize uptime & minimize repairs.

  • Scheduled inspections of hardware & software

  • Cleaning, testing, & firmware updates

  • Performance benchmarking & usage reporting

  • Visual documentation before & after each visit

Result: Fewer surprises, longer equipment life, and happier drivers.

Sign with black background reading 'REPAIR SERVICES' in white and yellow text.

Fast, reliable fixes when issues arise.

  • Brand certified techs

  • Inventory of high-use replacement parts

  • Seamless coordination with OEMs like ChargePoint, Kempower, & more

  • Clear estimates & communication with your service concierge

Result: Problems solved quickly, without finger-pointing.

Sign displaying 'Emergency Service' on a dark background with wooden floor.

Safety & speed when it matters most.

  • Response protocol for public safety issues

  • Prompt power-down, if needed

  • “Out of Service” bagging & lock to prevent tampering

  • Root-cause diagnostics & repair estimates in 48 hours

Result: Peace of mind knowing your stations—& your community—are protected.

From Warranty to Wrench—Handled by Your Service Concierge.

NCC’s EV charging Service Concierge simplifies network management with one point of contact for preventive maintenance, warranty claims, manufacturer coordination, and fast issue resolution across leading EV charger brands.

NCC’s Service Concierge takes the stress out of managing your charging network. No more waiting on hold with manufacturers or fighting through warranty red tape—we handle that for you. Your Concierge serves as a single point of contact, coordinating preventive maintenance, managing warranty claims directly with equipment providers, and driving quick resolutions. And because NCC works across multiple brands and hundreds of clients nationwide, we bring collective experience you won’t find anywhere else.

That means we not only know how to fix your issue—we know the best way to get it solved quickly, safely, and for the long haul.

In Service That Powers Trust, NCC Leads the Way.

  • Nationwide Expertise – 13+ years, 12,000+ ports in 48 states.

  • Trusted Partner – Preferred provider on NASPO, E&I, and other cooperative contracts.

  • Certified Technicians – Trained across AC, DC, and multiple generations of hardware/software.

  • Flexible & Scalable – Whether it’s one station or an entire fleet, we tailor solutions to fit your needs.

  • Future-Ready – From parking lots to shuttle buses, we scale as you electrify more.

A Kempower charging station outside a shopping center, delivering reliable DC fast charging for EV drivers, businesses, and communities across North America — built for every use case and known for industry-leading uptime.
Whether you need to keep your business fleet on the road or have a slew of loyal EV customers, having your stations up and running is crucial. Therefore, National Car Charging has invested in a robust service team to ensure your stations are up and r
Whether you need to keep your business fleet on the road or have a slew of loyal EV customers, having your stations up and running is crucial. Therefore, National Car Charging has invested in a robust service team to ensure your stations are up and r
Whether you need to keep your business fleet on the road or have a slew of loyal EV customers, having your stations up and running is crucial. Therefore, National Car Charging has invested in a robust service team to ensure your stations are up and r
Whether you need to keep your business fleet on the road or have a slew of loyal EV customers, having your stations up and running is crucial. Therefore, National Car Charging has invested in a robust service team to ensure your stations are up and r
Whether you need to keep your business fleet on the road or have a slew of loyal EV customers, having your stations up and running is crucial. Therefore, National Car Charging has invested in a robust service team to ensure your stations are up and r
Whether you need to keep your business fleet on the road or have a slew of loyal EV customers, having your stations up and running is crucial. Therefore, National Car Charging has invested in a robust service team to ensure your stations are up and r
National Car Charging - EV Charging Infrastructure Experts. With 12,000+ Level 2 & DC fast charging ports in 48 states, NCC is the go-to EV charging provider for municipalities, universities, fleets, multifamily developers, & Fortune 500 companies.

Keep your charging stations safe, reliable, & always ready.

Call us today to build your customized service plan.

(866) 996-6387