We’re Serious About Long-Term Relationships.
Introducing NCC’s Innovative Service Concierge Program— End-to-End Support, Done Right.
In EV charging, the install is a first date. What really matters is what happens after.
When a charger goes offline.
When a warranty question pops up.
When maintenance gets overlooked.
That’s when relationships are tested. And that’s when National Car Charging shows up.
From Warranty to Wrench—Handled by Your NCC Service Concierge.
Charging networks can be complicated. Multiple manufacturers. Different warranties. Software updates. Field issues that don’t always play nice.
Our Service Concierge Program exists to make it simple—and dependable.
No waiting on hold with manufacturers.
No chasing warranty fine print.
No coordinating vendors or wondering who owns the problem.
Your NCC Service Concierge is your single point of contact—from warranty to wrench. We manage warranty claims directly with equipment providers, coordinate preventive maintenance, and drive fast resolutions when something isn’t working.
In other words: we handle the awkward stuff so you don’t have to.
Because Love Is About Showing Up.
NCC supports thousands of clients across multiple charging brands nationwide, which means our Service Concierge team brings collective experience you can’t replicate in-house or find with any other service provider.
We’ve seen the issue before.
We know which fixes actually work.
We understand how OEMs operate.
And we know how to get things resolved quickly, safely, and for the long haul.
That’s not guesswork. That’s 14 years of commitment.
Reliability Is Our Love Language.
Anyone can install a charger.
Fewer stay accountable after the honeymoon phase.
Our innovative Service Concierge Program is how we turn EV infrastructure into a real relationship—not a reactive scramble. It’s how uptime improves, downtime shrinks, and site owners rest a little easier knowing someone has their back.
Because nothing kills the mood like a charger that won’t work.
Built for the Long Term.
As EV adoption grows, expectations rise. Reliability isn’t optional anymore—and neither is support.
At NCC, we believe:
Infrastructure deserves follow-through
Warranty shouldn’t be your burden
And long-term success requires a long-term partner
We’re serious about long-term relationships. Our Colorado-based Service Concierge Program is how we prove it—long after the first plug-in.
Let us handle the hard part.
Discover how our Colorado-based Service Concierge program can keep your chargers—and your relationships—running strong. Contact us today for a personalized Service Concierge proposal.
Happy Valentines’ Day!
Curious to learn more!
Reach out today!
Call, email or visit our dedicated Service Concierge Program page.